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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Arijanto

March 4, 2026

5  out of  5
rating by Jacob Arijanto
"I’ve used Caleb’s State Farm agency for home insurance, car insurance, and other insurance products for many years. I always receive first rate service from Caleb, Lane, Jennifer and the rest of the team."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Caleb Bowen’s Team! We deeply appreciate your kind words here in Midvale . "
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keyan rafizadeh

March 4, 2026

5  out of  5
rating by keyan rafizadeh
"I didn’t know I could be so happy with an insurance company. I have all my policies from home Insurance, car insurance, etc. I recently also had a break-in and many expensive things stolen and they paid me out the exact day I filed the claim I have never seen anything like this. As long as they continue to be good to me as they have been I will be a customer for life"
We responded:
"Thank you for the 5-star review, keyan! Here on State Farm Agent Caleb Bowen’s Team, we are proud to serve our community and appreciate your recognition. "
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MaryAnn Tycksen

March 3, 2026

5  out of  5
rating by MaryAnn Tycksen
"Caleb and his team have always been so awesome and so prompt in helping with my auto and renters policies! I am grateful for them! Lane did an outstanding job for me today! I will always choose them!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Caleb Bowen’s Team. "
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Slava Aleksanyan

March 3, 2026

5  out of  5
rating by Slava Aleksanyan
"Lane Austin and Elias Flores - both gentlemen have been absolutely amazing to work with. Both took their time to explain what each policy involves and what are the pros and cons for expanding on one or the other. I truly appreciate their willingness to share their expertise with me. I’m very grateful for my aunt Marina Parsegova, for recommending State Farm to us. We are looking forward for a long partnership with you guys. Thank you, Respectfully, Nara Aleksanyan"
We responded:
"Thank you so much for the 5-stars, Slava! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Caleb Bowen’s Team anytime."
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Holly Scheuermann

March 3, 2026

5  out of  5
rating by Holly Scheuermann
"Lane did such an amazing job for us today. We are so grateful for all the hard work and dedication! We love and appreciate you guys so much! Thank you for all you do."
We responded:
"Holly, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Caleb Bowen’s Team—we are always here to help!"
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Lon Clayton

February 27, 2026

5  out of  5
rating by Lon Clayton
"So pleased with help from Lane in making changes to my insurance policies. Quick and easy procedure to simplify the process"
We responded:
"Thank you for the amazing review, Lon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Zodiak gonzalez

February 24, 2026

5  out of  5
rating by Zodiak gonzalez
"Lane Austin was incredibly helpful in explaining my insurance options. He broke everything down in a way that was easy to understand and made sure I felt confident with every step. Very informative, patient, and genuinely committed to helping. Highly recommend working with him."
We responded:
"Thank you so much for the 5-star rating, Zodiak! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cheryl Garcia

February 20, 2026

5  out of  5
rating by Cheryl Garcia
"Working in the insurance industry I can have high expectations and working with Elias has set a new bar. I had been with the same agent for approx. 15 years and was hesitant to move. Elias was able to gather all of my information for my home, RV and multiple cars with very little work from me. He presented a quote that provided the same coverage but at a significant savings. He then managed every piece of that transition. If you haven't shopped your coverage, give them a call, being loyal can cost you (unfortunately). Enjoying this new relationship, and 100% recommend!"
We responded:
"Thank you for the fantastic review, Cheryl! We are always here to help with your insurance needs here in Midvale . "
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Mystery Taintor

February 20, 2026

5  out of  5
rating by Mystery Taintor
"I had an amazing experience with this insurance agency! Elias went above and beyond to help me find the best insurance for my needs at a price I could actually afford. Elias was knowledgeable, patient, and took the time to explain all of my options without any pressure. They made what is usually a stressful process feel easy and straightforward. I truly felt like they cared about getting me the best coverage, not just making a sale. Highly recommend to anyone looking for reliable, friendly, and professional service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Caleb Bowen’s Team. "
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Brian Cauley

February 20, 2026

1  out of  5
rating by Brian Cauley
"I was a client of over 5 years. When my rates became really high due to no change in my coverage or major accidents I asked for a review. If course there was nothing they could die it was just what the market is, that is the line I got back. I should have did my own review but that is what happens when you trust a commission agent. My umbrella policy triple without me knowing or my agent calling. No claim was made just greed. I will never go back to this agent."
We responded:
"Thank you for taking the time to leave this review. We regret that your experience with us was less than satisfactory, Brian. We take every concern seriously here on State Farm Agent Caleb Bowen’s Team office, and we are dedicated to resolving any issues. I will reach out to you so we can discuss your experience further."
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Angel

February 14, 2026

5  out of  5
rating by Angel
"Speaking with Elias honestly made me wish I hadn't waited so long to get this done! It took me less than 15 minutes for him to explain everything to someone who knew nothing about the products. Their coverage seems great and affordable. I'm so glad they were able to help make my life so much easier!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Caleb Bowen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Violet Wayman

December 12, 2025

5  out of  5
rating by Violet Wayman
"Lane is such a cool cat! He did so well with explaining things better than any other Insurence agent I've spoken with. He was thorough & just pleasant to speak with. I loved his energy and communication skills. I will definitely be recommending him to friends & family."
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amina bajrovic

December 9, 2025

5  out of  5
rating by amina bajrovic
"This is hands down the best insurance company I’ve ever worked with! Caleb Bowen – State Farm has an incredible team, and if you go, make sure you ask for Lane Austin. He truly went above and beyond for me. He helped me get everything — life insurance, auto coverage. Other companies made things difficult or wouldn’t even offer what I needed, but Lane made the entire process easy and stress-free. I’ve been insured with them for a year now, and based on my experience with other insurance companies in the past, State Farm has been the most reliable by far. Their communication is excellent — quick responses, consistent updates, and never leaving me with unanswered questions. Lane explained every detail thoroughly and helped me find affordable options without sacrificing quality coverage. I always feel supported and well taken care of. From my personal experience, I would recommend State Farm — especially Lane — to everyone I know without hesitation. If I could give more than 5 stars, I honestly would. You will not be disappointed! Best insurance experience ever! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Amina for sharing your experience with my office and with Lane. He’s been an amazing team member and we all strive to hold the same standard of care for our customers. Thank you for allowing us to help you with your life insurance and auto insurance. We really appreciate you!"
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Kacey Hardman

December 5, 2025

5  out of  5
rating by Kacey Hardman
"Lane was great to talk to while getting my policies switched over. Thanks"
We responded:
"Thank you Kacey for sharing your customer experience with my insurance agency. We really appreciate you!"
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Karen Lewis

November 12, 2025

5  out of  5
rating by Karen Lewis
"Lane is a amazing. This entire office is always so helpful. I have sent my entire family and freinds to this office. Thank you for all your help ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for sharing your experience with Lane and my agency, Karen! We really appreciate you allowing us to help you with your auto and home insurance!"
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Kelly Bowen

November 3, 2025

5  out of  5
rating by Kelly Bowen
"Lane was very knowledgeable and able to help me through a less than normal Homeowner policy transaction . Got me signed up- super happy with the service and the price. Would highly recommend them."
We responded:
"Kelly thank you so much for sharing your experience with us on your Homeowners insurance! We really appreciate you taking the time!"
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Scott Johnson

September 18, 2025

5  out of  5
rating by Scott Johnson
"Lane was great! Fast, friendly, professional service. I was able to get a new renters policy in a matter of minutes."
We responded:
"Scott, thank you for taking the time to share your experience with Lane at my office! Thank you for allowing us to help you with your renters insurance needs!"
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Edward

September 9, 2025

5  out of  5
rating by Edward
"Joe was a seriously great agent. He helped me set up my car insurance for much cheaper and with a greater coverage than progressive. He was very knowledgeable and kind.He also got me enrolled in a renter and life insurance policy for less than 15 dollars more! Seriously kind guy and I look forward to a long relationship with state farm!"
We responded:
"Thank you, Edward, for sharing your experience with Joe and your car, renter, and life insurance from State Farm! We appreciate the opportunity to help you!"
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Nathan Anderson

July 30, 2025

5  out of  5
rating by Nathan Anderson
"This is the best insurance company! Caleb Bowen - State Farm is an absolute power unit of an insurance agency. You need to ask for "Lane Austin"!!! This guy helped me get life insurance, auto insurance for my personal vehicles, and even helped me get insurance for my business. So many other companies wouldn't offer the insurance I was looking for for my business, but "Lane" made it so easy. The man is the GOAT!!! Get this man a raise because he deserves it. He explained everything to me in full detail, and he was open and honest about all the questions. Never once did I feel like I was being ripped off or cheated. This is THE company you want to go to, and Lane is your man! I'd give this company 10 stars if I could. You will not be disappointed at all with the quality of customer service that Caleb Bowen - Life Insurance brings. BEST INSURANCE AGENCY!!!"
We responded:
"Nathan, thank you for taking your time to share your experience with my office and with Lane. We really appreciate your comments and are grateful to be able to help you with your insurance and financial needs with our auto and life insurance!"
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Nazario García

July 30, 2025

5  out of  5
rating by Nazario García
"I called to get a new auto insurance policy and ended up doing that and starting a life insurance policy. I spoke to Joe and he was super helpful and kind, he answered all my questions and made sure all my concerns were addressed. State Farm has by far the best pricing and policies that I’ve seen."
We responded:
"Nazario, thank you for sharing your experience with our auto and life insurance at my office with Joe. We appreciate your comments and look forward to taking care of your insurance and financial needs in the future!"
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Kristine Tolson

June 30, 2025

5  out of  5
rating by Kristine Tolson
"Joseph with Caleb Bowen's office was an incredible help during an extremely stressful time when I needed immediate help. My apartment unit flooded and the building was damaged, and my complex was able to move me to a different unit but with a very quick deadline. Joseph was able to make the update to my renters policy and provide myself and my complex the new form in less than an hour, and then do it again the same day after my complex informed me of an update to the required coverage, all to provide everything I needed to get my keys the following day. His professionalism and kindness over both phone and email helped me to stay calm during this time, and I will always appreciate him going the extra mile!"
We responded:
"Kristine, thank you for sharing your experience and trusting us to help you in your moment of need. We really appreciate you letting us help you with your renters insurance needs and will always strive to give you the best service necessary to get you taken care of. Joseph is a great part of our team. Each of us strive to deliver everything in our ability to our customers."
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James “BLAMMERHEAD” Alioto

June 11, 2025

5  out of  5
rating by James “BLAMMERHEAD” Alioto
"Joe and Lane Thank you from me and my family for the past couple of years of great coverage you guys are awesome."
We responded:
"Thank you James for taking the time to share your experience with my office and my team and State Farm. We appreciate you allowing us to take care of your home and auto insurance needs!"
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Rachel Dredge

May 15, 2025

5  out of  5
rating by Rachel Dredge
"Lane Austin at Caleb Bowen State Farm provides exceptional service, and is always very responsive!"
We responded:
"Rachel, thank you for sharing your experience with Lane and my State Farm Agency. We really appreciate you and look forward to helping continuously with your auto and home insurance needs!"
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Dennis Farnsworth

March 5, 2025

5  out of  5
rating by Dennis Farnsworth
"Lane is great. Give him a call!"
We responded:
"Thank you for sharing your experience about Lane and my agency, Dennis. Thank you for allowing us to help you with your home, auto, and life insurance!"
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Brenda Monzon

January 10, 2025

5  out of  5
rating by Brenda Monzon
"Lane helped me understand the way auto insurance coverage works and was very patient with me ."
We responded:
"Thank you for taking the time to share your experience with Lane in my office and thank you for trusting us with your auto insurance!"